Press Release

For Immediate Release
March 6, 2001

Washington D.C.
FBI National Press Office
(202) 324-3691

The FBI and the NW3C's First Report Revealing the Latest Internet Fraud Trends and Statistics

The Federal Bureau of Investigation (FBI) and the National White Collar Crime Center today issued its first report revealing the latest Internet fraud trends and statistics. With more than 37.5 million visits to its Web site and over 20,000 complaints filed with the Internet Fraud Complaint Center (IFCC), the report issued today puts a face on the state of Internet fraud in the United States. This report reveals current statistics and offers detailed trend information regarding the nation's top Internet frauds. It also offers a unique perspective on the complaint referral process to federal, state, and local law enforcement officials with indicators of the program's early success. A copy of this report is available on the IFCC web site at

"E-business is no longer just a buzzword. It's here to stay and we must find ways to help consumers and businesses have confidence in the transaction technology they choose," said Texas State Securities Commissioner Denise Voigt Crawford, board member of the National White Collar Crime Center (NW3C). "Part of the commitment to our electronic commerce community rests in law enforcement's ability to respond quickly to crime problems as they arise. To do that, enforcement professionals at all levels must have training and programs in place to prepare them to meet new challenges."

In its first six months of operation, the IFCC received 20,014 complaints. Of these complaint filings, 6,087 were referred to enforcement agencies around the country. Of those referred complaints, 5,273 involved Internet fraud and serve as the primary analysis of the report. The remainder of the complaints involve filings that are incomplete, awaiting review for referral, or were not Internet fraud specific.

The report shows that auction fraud was the most reported Internet fraud, comprising 64.1 percent of all referred complaints. Non-deliverable merchandise and payment accounted for another 22 percent of complaints. and credit and debit card fraud made up nearly 5 percent of complaints. Demographic data reveals that California ranks #1 for both Internet criminals and victims. Other national leaders in these categories are Florida, Texas, Pennsylvania, and New York. From an international perspective, the United States leads receiving 94.1 percent of the complaints.

"The report clearly demonstrates the need for establishing an electronic clearinghouse for the prompt receipt, validation, and referral of Internet fraud cases to the appropriate law enforcement and regulatory agencies," said FBI Director Louis J. Freeh. "Additionally it has shown that victims of crime, whether it be Internet fraud or other crimes, are using the Internet as a reporting tool. Now critical investigative information can be shared with our law enforcement colleagues around the country in a readily retrievable way."

"IFCC was developed as an innovative and progressive approach to a real crime problem," said Colonel Donald J. Brackman, of the Indiana State Police and board member of the NW3C. "By facilitating the flow of information between law enforcement and victims of fraud, it streamlines the case initiation effort on behalf of both the citizen and the enforcement agencies. Not only will its efforts reduce the amount of economic loss by Internet fraud throughout the United States, it will also give state and local enforcement professionals a venue to develop and successfully prosecute criminal Internet fraud cases."

Already the IFCC has offered help to America's fraud victims by referring large and small complaints to enforcement agencies nationwide. Several of the complaints involved monetary losses of $100,000 or more, including one complaint involving more than $366,000. That case resulted in a prosecution in the Western District of Louisiana. Other matters are referred to federal, state and local prosecutors nation wide.

"This report enhances our general knowledge about the scope and prevalence of Internet fraud in the United States," Brackman said. "It is our hope that the information will also serve as fuel to help us sustain organizational and financial support for existing white collar crime enforcement, prosecution, and prevention programs, as well as help enforcement agencies secure critically needed resources to address this threat to our citizens."

This six-month report is the first in a series of regular research initiatives that are scheduled and will be provided by the NW3C and the FBI on IFCC complaint data. An annual report will be presented in the third quarter of 2001. A copy of the IFCC report is also available by contacting the NW3C's Research Director, Dr. Don Rebovich, at (304) 291-2080, extension 249, or by e-mail at

About the Internet Fraud Complaint Center

The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center and began operating in May 2000. For victims of Internet fraud, the IFCC provides a convenient and easy way to alert authorities of a suspected criminal or civil violation. For law enforcement and regulatory agencies, the IFCC offers a central repository for complaints related to Internet fraud, uses the information to quantify fraud patterns, and provides timely statistical data of current fraud trends. The IFCC Web site is located at


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